Explain how access is reviewed and what being “reviewed” means in operational terms.
Trust Centre
Controlled access to player information.
Player information is not public by default. Scout access is reviewed, and communication involving young players follows appropriate adult-led routes.
Show who can see which information and why public-by-default profiles are not the model.
Make contact routes and responsibilities clear before anyone needs to use them.
Give practical information in plain English rather than forcing families into policy documents.
Optional data should be marked optional and protective settings should not be visually punished.
Keep security details inside the Trust Centre so prospects can assess product maturity in one place.
State the accessibility commitment and provide a clear route for feedback or support.
Safeguarding, conduct, privacy or access concerns should all have a dedicated reporting route.
Privacy by design
Privacy settings are clear by default.
The interface should not pressure young users to share additional information or make privacy-protective choices harder to select.
Explain who sees whatUse plain language at the point of choice.
Mark optional fieldsDo not make disclosure feel mandatory by omission.
Equal visual weightPrivacy-protective choices should not look like the “wrong” option.
Separate concerns from salesNo marketing after a concern submission.