Accessibility

A good experience should work for everyone.

These are the standards we build to across the site and ScoutLink — and what to do if we’ve missed something.

Keyboard navigation

Everything reachable and operable without a mouse, with visible focus.

Screen-reader support

Meaningful names, roles and states on interactive elements.

Semantic structure

Proper headings and landmarks so pages make sense out loud.

Contrast

Text meets WCAG contrast levels — including on the green.

Zoom & text resizing

Layouts hold together at 200% zoom and larger text settings.

Form labels

Every field labelled; errors explained in words, not colour alone.

Alternative text

Images that carry meaning get real descriptions.

Ongoing improvement

Accessibility reviewed as part of building, not audited once a year.

Hit a barrier?

Tell us what happened and where — we’ll fix it or find you another route.

Report an issueCall 020 7164 0181